Updated 16h ago

At XTM Group, we build technology that helps enterprises connect with global audiences faster and more efficiently. Our Translation Management platform enables organizations to automate and streamline every stage of the localization process.

We believe innovation happens when talented people collaborate, experiment, and continuously learn. That’s why we foster an inclusive, solution-oriented culture where curiosity, teamwork, and ownership are valued every day. Our mission is to become the leading enterprise Translation Management System — and we’re looking for people who want to help shape the future of global communication technology.

The Role

Hybrid working requirement: Candidates should be able to attend our Marousi, Athens office a few times a month. Please note that travel or commuting expenses will not be covered for candidates residing outside Attiki or outside a reasonable commuting distance.

We are seeking a highly versatile, technically advanced, and commercially astute Forward Deployed AI Value Engineer to join our centralized AI Value Realization team.

In this elite, high-impact role, you will act as a technical and strategic powerhouse, operating directly on the front lines with XTM’s largest enterprise customers and prospects. You will own the entire lifecycle of our AI capabilities—from initial value definition and custom Proofs of Concept (PoCs) to advanced workflow deployment and continuous optimization.

This is not a traditional support or back-office engineering role. As a Forward Deployed Engineer, you will combine deep technical expertise in AI/LLMs with the consultative skills required to redesign localization workflows for global brands, drastically reducing Time-to-Value (TTV).

Key Responsibilities

1. End-to-End AI Value Delivery & PoCs

Proof of Concept Ownership: Design, build, and technical-validate custom AI-driven localization workflows during the pre-sales and expansion phases to outmaneuver competition.
Deployment & Integration: Lead the technical onboarding and deployment of XTM’s AI features, ensuring seamless integration via APIs with clients' existing content management systems (CMS) and data pipelines.
Value Definition: Partner with clients at the onset to map their baseline metrics (e.g., translation memory leverage, MT edit distance, cost-per-word, turnaround times) and align XTM’s AI capabilities with their strategic business goals.

2. Workflow Consulting & Change Management

Workflow Engineering: Audit clients' legacy localization setups and architect automated, AI-first workflows within XTM (leveraging advanced AI matching, automated tagging, and LLM capabilities).
Enterprise Advisory: Act as a trusted advisor, guiding enterprise localization teams through the operational change management required to transition to AI-augmented translation models.

3. Continuous Optimization & Feedback Loop

Adoption & Enhancement: Monitor post-onboarding feature utilization, proactively identifying opportunities to tune AI models, refine prompts, and unlock deeper ROI for the customer.
R&D Linchpin: Act as the direct, unfiltered feedback loop between customer production realities and XTM’s Product/R&D teams, channeling real-world edge cases into core product enhancement.

Requirements

Core AI Competencies & "Natural Curiosity"

Deep AI Literacy: A profound, self-driven interest in the evolution of Artificial Intelligence. You don't just use AI; you understand how Large Language Models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and neural machine translation (NMT) operate under the hood.
Continuous Learning: A proven track record of experimenting with new AI tools, models, and frameworks outside of formal job requirements.

Technical Skills

API & Integration Expertise: Strong hands-on experience working with REST APIs, webhooks, and modern data formats (JSON, XML).
Scripting & Data Analysis: Proficiency in Python or similar scripting languages to manipulate localization data (TMX, XLIFF), automate tasks, or analyze performance datasets.
Localization Tech Context (Highly Preferred): Familiarity with Translation Management Systems (TMS), Computer-Assisted Translation (CAT) tools, or modern localization workflows is a significant advantage.

Client-Facing & Commercial Acumen

Consultative Communication: Ability to confidently present complex technical AI architecture to engineering teams, while seamlessly pivoting to explain business ROI to C-level executives.
Problem-Solving Agility: A "hacker" mindset—capable of finding creative technical workarounds to unblock clients and close deals faster.

Key Performance Indicators (KPIs)

Time-to-Value (TTV): Reduction in days from contract signature/AI feature enablement to active production usage.
AI Feature Adoption Rate: Month-over-Month increase in utilization of automated and AI features across assigned accounts.
PoC Win Rate: Technical success rate of pre-sales AI validations.
Customer Satisfaction: Achieving a 95%+ CSAT/CES floor for AI deployment and enablement interactions.

Benefits

Why You’ll Enjoy Working Here

We want people to do meaningful work, grow their careers, and have the freedom to innovate. Here’s what you can expect at XTM:

Shape the future of AI-powered search — work at the intersection of SEO, paid media, and emerging AI discovery platforms
Make a measurable impact — directly influence pipeline growth, visibility, and business performance
Work with modern tools and technologies — leverage AI tools and data-driven workflows to move faster and smarter
Grow your career globally — access international opportunities, mentorship, and career development pathways
Collaborate with talented teams — partner with specialists across marketing, content, operations, and technology
Continuous learning culture — stay ahead of industry trends with access to training resources and industry expertise
Competitive compensation & benefits — designed to support both your professional and personal growth

Benefits may vary depending on location and employment type. Your Talent Partner will share additional details during the hiring process.

Inclusion at XTM

At XTM Group, we believe diverse perspectives create stronger ideas, better products, and more meaningful experiences. We’re committed to building a workplace where everyone feels respected, supported, and empowered to succeed.

If you require accommodations during any stage of the recruitment process, we encourage you to let us know — we’re happy to support you.

What to Expect from the Hiring Process

We aim to create a hiring experience that is transparent, engaging, and respectful of your time.

Application Review

Our Talent Acquisition team will review your application and experience carefully.

Introductory Conversation

If your profile aligns with the role, you’ll meet with a Talent Partner to discuss your background, career goals, and the opportunity in more detail.

Skills & Team Conversations

You’ll connect with hiring managers and cross-functional stakeholders to explore your search expertise, analytical thinking, and approach to growth marketing.