Infrastructure Operations Engineer, Asset Management (Batam)

Note to candidates: this role is based out of Batam, Riau Islands

About Nscale

Nscale is taking on the hyperscalers by building a vertically integrated cloud built for AI. We own the data centres, software, and applications that power today's AI stack using sustainable technology solutions. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency.

As a Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. Collaboration is key, and we work together swiftly and respectfully, embracing adaptability and resilience in all we do.

Infrastructure Operations Engineer, Asset Management (Batam)

The Infrastructure Operations Engineer is responsible for end-to-end lifecycle management, operational governance, and performance oversight of infrastructure assets across Batam DC site. This includes data centre hardware, GPU clusters, networking equipment, and supporting critical infrastructure.

This role ensures optimal asset utilization, reliability, compliance, cost efficiency, and operational scalability. You will act as the regional owner of asset performance, working cross-functionally with Deployment, Engineering, Finance, Supply Chain, and Site Operations teams.

This is a highly strategic and execution-focused role requiring strong operational discipline, analytical capability, and stakeholder management skills.

What You'll Be Doing

Regional Asset Lifecycle Management

• Own the full lifecycle of infrastructure assets from procurement to decommissioning
• Maintain accurate asset tracking across sites (hardware, racks, GPUs, networking, spares)
• Ensure CMDB accuracy and alignment with physical inventory
• Lead asset onboarding and retirement processes in line with global standards

Operational Performance & Optimization

• Monitor asset utilization, performance metrics, and failure trends
• Drive regional optimization initiatives (capacity planning, redeployment, refresh cycles)
• Implement preventative maintenance and lifecycle forecasting strategies

Governance, Compliance & Controls

• Ensure compliance with internal asset management policies and audit standards
• Support financial controls including asset capitalization, depreciation alignment, and reconciliation with Finance
• Drive inventory accuracy and conduct periodic audits across sites

Scaling & Process Improvement

• Standardize asset management processes across regional sites
• Implement tooling and automation to improve tracking and reporting
• Contribute to global asset management strategy and playbooks
• Identify operational risks and proactively mitigate them

About You

• 5+ years of experience in Data Centre operations, relating to asset management and/or hardware lifecycle management
• Experience in managing high-value hardware assets (e.g. GPU servers, networking equipment, storage or data centre infrastructure)
• Strong understanding of asset lifecycle, CMDB systems and inventory control best practices
• Experience working across multi-site, regional or global operational environments
• Strong written and verbal English skills to manage tickets, document activities, and communicate effectively with internal stakeholders and colocation (colo) providers
• Strong communication skills in Bahasa Indonesia

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

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