AI Engineer - Quality

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

The Team:

You will join the Sailfin Accounts Receivable (AR) Team, a product engineering team within the Finance & Accounting domain. We build and maintain an enterprise-grade AR product used by global customers.
The team works with modern engineering practices, AI/ML capabilities, automation, and deep integrations across platforms such as Salesforce, Celonis, and other enterprise systems.

This role sits at the intersection of Quality Engineering + AI-driven automation + enterprise data integration.

The Role:

We are looking for an AI Engineer – Quality who can build next-generation intelligent automation and quality frameworks. This role goes beyond traditional QA—it combines strong automation engineering, enterprise integration understanding, and AI-assisted quality improvement. You will architect automation frameworks, drive end-to-end quality strategy, and build smart testing capabilities powered by LLMs and AI agents.

Most importantly, you will test the bridge between the world’s #1 CRM (Salesforce) and the world’s #1 Process Mining platform (Celonis)—a complex, data-heavy integration that powers enterprise decision-making.

The work you’ll do:

• 1. Architect the Automation Foundation
  • Design, build, and maintain a scalable, modular automation framework from scratch using Playwright (JavaScript/TypeScript).
  • Establish reusable utilities, reporting systems, abstraction layers, and extensible test modules.
  1. Drive Full QA Strategy
  • Own and execute QA strategy across:
  • Frontend/UI
  • Backend/API
  • Data validation
  • Implement robust test coverage across the end-to-end workflow.
  1. Integration Quality Specialist
  • Validate data integrity between Salesforce and Celonis.
  • Identify edge cases involving:
  • complex business logic
  • process mining models
  • multi-step data transformations
  • Ensure consistency across pipelines, APIs, and event flows.
  1. Performance & Load Testing
  • Lead performance engineering efforts using tools like k6 or JMeter.
  • Ensure the integration performs reliably under large enterprise-scale data volumes.
  1. AI-Driven Quality Engineering
  • Leverage LLMs and AI tools to:
  • auto-generate test cases
  • summarize failures
  • enable root-cause analysis
  • build intelligent test assistants
  • Support the shift from manual testing to AI-first Quality Engineering.

The qualifications you need:

• 6 years of experience in technical QA roles on high-scale web applications.
• Strong hands-on experience with Playwright (async patterns, state management, debugging, custom fixtures).
• Solid understanding of:
• QA methodologies
• regression strategies
• risk-based testing
• CI/CD pipelines (GitHub Actions preferred)
• Strong knowledge of API testing, data validation, and automation best practices.

AI / LLM Skills

• Experience using LLM-powered QA tools (Copilot, Codeium, test generators).
• Ability to use LLMs or Python scripts to automate repetitive quality tasks.

Plus Factors (Big Advantage)

• Experience working with Salesforce, Apex, or Salesforce data models.
• Understanding of Celonis or other process mining / data transformation platforms.
• Experience with performance testing tools like k6, JMeter, or Locust.
• Exposure to enterprise data pipelines or ETL validation.

Why This Role Is Unique

This is not a typical QA role.
You will be validating a mission-critical integration between two global platforms (Salesforce ↔ Celonis) that must remain stable, accurate, and high-performing for Fortune 500 customers.

You will also be part of the journey of transforming QA using AI, LLMs, and autonomous agents, making quality engineering faster, smarter, and more predictive.

What Celonis can offer you:

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

About Us:

Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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