Staff Software Engineer, GenAI

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know Our Team

We build the platforms and applications that help Agoda teams use generative AI in their daily work. Our scope includes shared model access, agent platforms, internal assistants, product tools and AI coding workflows. Based in Singapore, you will work with engineers and stakeholders across Agoda, including teams in other locations.

The Opportunity

As a Staff Software Engineer, you will design, build and run GenAI services, agents and applications that solve practical problems for Agoda teams. You will own delivery end-to-end - from understanding user needs and selecting a technical approach, through testing, release and production support. Your project focus will depend on your strengths and business priorities, and you will work with product, data and engineering partners to deliver agreed outcomes.

What You Will Do

• Design, build and run GenAI services, agents and applications that solve practical problems for Agoda teams.
• Own the delivery lifecycle: understand user needs, select a technical approach, and support testing, release and production operations.
• Improve AI quality, reliability, latency and cost using evaluations, monitoring and user feedback.
• Build reusable APIs, tools and integrations with appropriate access controls and data protection.
• Lead technical design discussions, make engineering decisions, and help other engineers improve their code and designs through constructive feedback.

What You Will Bring

• At least 8 years of professional software-engineering experience, including delivering and operating complex production systems.
• At least 5 years of experience coding in one of the following modern programming languages: Python, Java, Kotlin, Scala, Go, C#, or TypeScript.
• Hands-on experience building GenAI applications, agents, platforms, or AI-agent-serving systems, with demonstrable examples of your contribution.
• Experience designing, testing and shipping reliable software through CI/CD, including debugging and resolving production issues.
• Demonstrable examples of AI problem solving and of owning cross-functional team projects.
• Ability to communicate effectively in English with stakeholders across international teams

It is Great if You Have

• Experience with retrieval-augmented generation, tool calling, agent orchestration or automated AI evaluation.
• Experience evaluating agentic solutions.
• Depth in one area such as distributed systems, frontend and full-stack applications, data pipelines, developer tools or ML infrastructure.
• Experience with containers, Kubernetes, observability, privacy controls, or improving AI quality and operating costs.

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.